Returns & Exchanges
At Cooper & Co, we want you to love your home. If your new furniture or decor isn't quite right, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
Schedule a Pickup
Print your prepaid shipping label and schedule a carrier pickup or drop off the package at your nearest authorized shipping location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing